Trust

Where this data comes from. What we change. What we don't.

ffide is a directory, not a registry. The registry is the Insurance Commission of the Philippines (IC). Everything below is how we mirror their record, what we never touch, and what to do when the timing matters.

Where the data comes from

Every license on ffide originates from a public PDF the Insurance Commission publishes on insurance.gov.ph. We import each roster as soon as a new one is posted. Each license card on the profile links back to the exact source PDF so you can cross-check it yourself.

We capture exactly what the IC published: name, company affiliation, license type, agent type, expiration date, and the IC record number for that file. No estimation, no enrichment, no opinion.

What we never touch

  • Names — kept verbatim from the IC PDF (we only normalise capitalisation for readability).
  • License + company assignment — never reassigned, merged, or split.
  • Expiry dates — updated only when a newer IC roster carries a new date.
  • License history — append-only. Every change is recorded with a timestamp and the IC document date that triggered it. We literally cannot edit or delete past history rows.

How current is this record

The IC publishes new rosters irregularly — sometimes weekly, sometimes a month or two between files. So the question isn't just “is this person listed?” but “how recently did the IC confirm it?” ffide is built to make that answer plain.

  • The IC-Listed badge is live, not permanent. It appears only while the person has at least one active license on the most recent IC roster. If a license lapses or is delisted, the badge is removed automatically on the next import — there is no manual override.
  • Every profile shows when it was last confirmed. Each profile carries a “Last verified” date — the document date of the most recent IC roster that confirmed the license — and how long ago that was, so you can judge recency at a glance.
  • Every license links to its source. The license card links to the exact IC PDF it came from. When the “Last verified” date is older than you'd like, open the source PDF — or check insurance.gov.ph directly — before you rely on it.

How to cross-check anything yourself

  1. Open the professional's profile on ffide.
  2. Each license card shows the IC document date and the IC record number from that file.
  3. Click the Source PDF ↗ link on the card — it opens the exact published PDF at insurance.gov.ph.
  4. Find the agent by record number or name in that file to confirm.

Someone unlicensed approached you

If a person is selling insurance to you but cannot be found on ffide AND is missing from the latest IC roster, report them directly to the Insurance Commission. They investigate and have the authority to sanction unlicensed practice.

Insurance Commission Public Assistance insurance.gov.ph/public-assistance ↗
Email publicassistance@insurance.gov.ph
Hotline — +63 2 8523 8461 to 70
Office address — 1071 United Nations Avenue, Manila, Philippines

Your rights as an insurance customer

  • You can ask any agent for their current IC accreditation document. Licensed agents carry one and present it on request.
  • You can confirm a person's licensing status with the Insurance Commission at any time — by phone, email, or in person.
  • You can review the latest IC public roster yourself at insurance.gov.ph/active-licensed-agents.
  • You are entitled to file a complaint against an insurer or agent through the IC's Public Assistance and Mediation Division.
  • No agent or insurer can collect a premium from you without issuing an Official Receipt. Always insist on the OR.

Spot something off on ffide?

If a profile doesn't match the IC's public roster, or if someone is misrepresenting themselves using a real licensed agent's identity, let us know and we'll investigate.

Email help@ffide.com
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