Trust

Where this data comes from. What we change. What we don't.

ffide is a directory, not a registry. The registry is the Insurance Commission of the Philippines (IC). Everything below is how we mirror their record, what we never touch, and what to do when the timing matters.

Where the data comes from

Every license on ffide originates from a public PDF the Insurance Commission publishes on insurance.gov.ph. We import each roster as soon as a new one is posted. Each license card on the profile links back to the exact source PDF so you can cross-check it yourself.

We capture exactly what the IC published: name, company affiliation, license type, agent type, expiration date, and the IC record number for that file. No estimation, no enrichment, no opinion.

What we never touch

  • Names — kept verbatim from the IC PDF (we only normalise capitalisation for readability).
  • License + company assignment — never reassigned, merged, or split.
  • Expiry dates — updated only when a newer IC roster carries a new date.
  • License history — append-only. Every change is recorded with a timestamp and the IC document date that triggered it. We literally cannot edit or delete past history rows.

The freshness indicator

The IC publishes new rosters irregularly — sometimes weekly, sometimes a month or two between files. Every directory card and profile shows the age of the most recent IC confirmation alongside the “IC License Verified” badge so you can judge for yourself.

Verified this week
0–14 days since last IC roster
Your latest IC roster confirms this license. About as fresh as the public record gets.
What to do: Proceed confidently — the IC published this person as licensed within the last two weeks.
Verified this month
15–30 days since last IC roster
License confirmed in the most recent IC roster, but a newer one may have been published since.
What to do: Still fine to proceed. If you want maximum certainty, click the Source PDF link on the license card.
Verified 1–2 months ago
31–60 days since last IC roster
It has been over a month since the IC last confirmed this license publicly.
What to do: Ask the agent for their latest IC accreditation document. Cross-check the IC source PDF link on the profile.
Verified 2–3 months ago
61–90 days since last IC roster
The most recent IC roster we have for this person is over two months old.
What to do: Verify directly on insurance.gov.ph before signing anything. Status may have changed.
Verified over 3 months ago
90+ days since last IC roster
The IC roster we have is materially out of date for this person.
What to do: Do NOT proceed without confirming directly with the Insurance Commission. Status changes (lapsed, terminated, resigned) wouldn't be reflected here yet.

How to cross-check anything yourself

  1. Open the professional's profile on ffide.
  2. Each license card shows the IC document date and the IC record number from that file.
  3. Click the Source PDF ↗ link on the card — it opens the exact published PDF at insurance.gov.ph.
  4. Find the agent by record number or name in that file to confirm.

Someone unlicensed approached you

If a person is selling insurance to you but cannot be found on ffide AND is missing from the latest IC roster, report them directly to the Insurance Commission. They investigate and have the authority to sanction unlicensed practice.

Insurance Commission Public Assistance — insurance.gov.ph/public-assistance ↗
Email — publicassistance@insurance.gov.ph
Hotline — +63 2 8523 8461 to 70
Office address — 1071 United Nations Avenue, Manila, Philippines

Your rights as an insurance customer

  • You can ask any agent for their current IC accreditation document. Licensed agents carry one and present it on request.
  • You can confirm a person's licensing status with the Insurance Commission at any time — by phone, email, or in person.
  • You can review the latest IC public roster yourself at insurance.gov.ph/active-licensed-agents.
  • You are entitled to file a complaint against an insurer or agent through the IC's Public Assistance and Mediation Division.
  • No agent or insurer can collect a premium from you without issuing an Official Receipt. Always insist on the OR.

Spot something off on ffide?

If a profile doesn't match the IC's public roster, or if someone is misrepresenting themselves using a real licensed agent's identity, let us know and we'll investigate.

Email help@ffide.com
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